This website is owned and operated by Glasshaus Windows & Doors. We are committed to protecting the privacy of our visitors while they interact with the content, products, and services on this site (www.glasshauswindows.ca). This Privacy Policy applies to the Site only. It does not apply to other websites to which we link.

Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1) Information Collected

We collect two types of information from you:
i) information that you voluntarily provide to us (e.g., through a voluntary registration process, sign-ups or emails); and
ii) information that is derived through automated tracking mechanisms.

Contact Form Registration Information

When you fill out a contact form on the website, we will collect personal information about you. The information will include your name, address, phone and email address. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis.

By filling out a contact form on our website, you consent to the use and method of disclosure as described in this Privacy Policy.

Voluntary Information for Services and Features

Our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user’s information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. Please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.

2) How We Use Your Information

Glasshaus Windows & Doors only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

We will not disclose, use, give, or sell any personal information to third parties other than our suppliers and other third parties who need to know in order to deliver services on behalf of Glasshaus Windows & Doors unless required to do so by law.

We may use your information to contact you regarding matters relevant to the underlying service provided and/or the information collected.

Personally identifiable information is used to provide a more enjoyable, convenient online experience and to help us identify and/or provide information, products, or services that may be of interest to you.

We may permit certain trusted third parties to track usage and analyze data such as IP address, domain name, referring site, time of visit, and URL parameters to improve site performance and functionality.

Also, we may share information with our parent, subsidiaries, divisions, and affiliates, or transfer such information as part of a merger, sale, or restructuring.

Glasshaus Windows & Doors may disclose information if required to protect its rights, property, or others from harm.

You will be notified if your personally identifiable information might be shared beyond the scope of this Privacy Policy and given a chance to opt-out.

We use non-identifying and aggregate information for internal purposes or share it with third parties, as long as it does not identify you personally.

3) How We Protect Your Information

We take appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include physical, electronic, and managerial safeguards.

While no computer system is 100% secure, we take reasonable steps to protect your information.

This Privacy Policy covers the use of cookies by Glasshaus Windows & Doors and not by third-party advertisers.

4) Children’s Privacy and Parental Controls

We do not knowingly solicit personal information from children. If you are under 18, you are not authorized to use this site. Parents may use available tools to prevent children from submitting information online.

5) Disclaimer to Security

By using this site, you acknowledge that no internet data transmission is completely secure. You use the site and share information at your own risk.

6) Notification of Changes

Glasshaus Windows & Doors may update this Privacy Policy at any time. Changes will apply only to information collected after the new policy takes effect. Continued use of the site indicates acceptance of the new policy.

7) Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Glasshaus Windows & Doors
customerservice@glasshauswindows.ca